Returns & Exchanges

At XTM Performance, we stand by the quality of our gear and offer a 30-day hassle-free return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our goal is to get you back outdoors with total confidence.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the gear is in its original, unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label provided by the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.